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How do I purchase an item on Noble Cart Hub?

To purchase an item on Noble Cart Hub:

  1. Browse our listings or use the search function to find items
  2. Click on an item to view its details
  3. For fixed-price items: Click "Buy Now" and follow the checkout process
  4. For auction items: Place a bid and wait for the auction to end
  5. Once purchased, you'll receive a confirmation email with next steps
What is the difference between "Buy Now" and auction items?

"Buy Now" items are available for immediate purchase at a fixed price. You can complete the transaction instantly if you're satisfied with the listed price.

Auction items are sold through a bidding process. You place bids, and the highest bidder when the auction ends wins the item. Auctions typically last from 3-14 days.

How can I be sure an item is authentic?

Noble Cart Hub takes authenticity seriously. Here's our verification process:

  • Vetted Sellers: All sellers undergo a verification process
  • Expert Authentication: High-value items are verified by our team of experts
  • Certificate of Authenticity: Provided for watches, jewelry, and collectibles
  • Money-Back Guarantee: If any item is proven inauthentic, you receive a full refund
What is your return policy?

Our return policy varies by item category:

  • Real Estate: All sales are final after contract signing
  • Cars & Vehicles: 7-day inspection period for major issues
  • Watches & Jewelry: 14-day return window for unworn items
  • Collectibles: 30-day authenticity guarantee
  • Auction Items: Generally non-refundable unless misrepresented

Note: Shipping costs for returns are the buyer's responsibility unless the item was misrepresented.

How do I list an item for sale on Noble Cart Hub?

To list an item on Noble Cart Hub:

  1. Create a seller account (or upgrade your existing account)
  2. Click "Sell" in the navigation menu
  3. Fill in all item details (title, description, category, price)
  4. Upload high-quality photos (minimum 4 recommended)
  5. Choose between fixed price or auction format
  6. Set your listing preferences and submit for review
  7. Once approved, your listing goes live immediately
What are the fees for selling on Noble Cart Hub?

Our fee structure is simple and transparent:

Item Category Commission Fee Listing Fee
Real Estate 2.5% $499
Cars & Vehicles 3.5% $199
Watches & Jewelry 5% $99
Yachts & Jets 2% $999
Collectibles 7% $49

Note: Fees are calculated on the final sale price. No sale, no commission fee (excluding listing fee).

How do I get paid for my sold items?

Payment processing is handled securely through our platform:

  • Escrow Protection: All funds are held in escrow until the buyer confirms receipt
  • Payment Methods: Bank transfer, wire transfer, or PayPal
  • Processing Time: 3-5 business days after buyer confirmation
  • Minimum Payout: $100 (accumulated sales below this threshold remain in your account)
  • International Sellers: We support multiple currencies with competitive exchange rates
How long does it take for my listing to be approved?

Listing approval times vary by item value:

  • Items under $10,000: Automatic approval (usually within 1 hour)
  • Items $10,000 - $100,000: 24-48 hours for verification
  • Items over $100,000: 2-5 days for thorough authentication
  • Real Estate Listings: 3-7 days for documentation verification

You'll receive email notifications at each stage of the approval process.

How do auctions work on Noble Cart Hub?

Noble Cart Hub auctions are timed online auctions. Here's how they work:

  1. Bidding Period: Auctions run for a set time (usually 3-14 days)
  2. Place Bids: Enter your maximum bid amount
  3. Auto-bidding: Our system automatically bids on your behalf up to your maximum
  4. Winning: The highest bidder when the timer reaches zero wins
  5. Payment: Winner must complete payment within 72 hours
  6. Reserve Price: Some auctions have hidden minimum prices
What is a reserve price and how does it work?

A reserve price is the minimum price a seller is willing to accept for their item.

  • Hidden from bidders: Only the seller and Noble Cart Hub know the reserve price
  • Auction Outcome: If bidding doesn't reach the reserve, the item doesn't sell
  • Reserve Not Met: You'll see "Reserve Not Met" during bidding
  • Reserve Met: Once bidding exceeds reserve, the auction is guaranteed to sell
  • No Reserve Auctions: These items sell to the highest bidder regardless of price
Can I retract or cancel a bid?

Bid retraction is generally not allowed, with limited exceptions:

  • Typographical Errors: If you accidentally bid $100,000 instead of $10,000
  • Item Misrepresentation: If the listing was significantly altered after your bid
  • Seller Identity Issues: If the seller's credentials are invalid

Important: All bid retraction requests must be submitted within 1 hour of placing the bid and require Noble Cart Hub approval. Repeated bid retractions may result in account suspension.

What happens if I win an auction?

Congratulations! When you win an auction:

  1. Immediate Notification: You'll receive an email and app notification
  2. Payment Window: You have 72 hours to complete payment
  3. Secure Payment: Use our escrow system for protected transactions
  4. Seller Contact: We'll connect you with the seller for shipping/collection details
  5. Buyer's Premium: Remember to add the 5% buyer's premium to your bid amount
  6. Feedback: Leave feedback for the seller once you receive the item

Note: Failure to pay within 72 hours may result in account suspension and the item being offered to the next highest bidder.

How do I create an account on Noble Cart Hub?

Creating an account is quick and free:

  1. Click "Register" in the top navigation
  2. Enter your email address and create a password
  3. Provide your personal information (name, phone, address)
  4. Verify your email address by clicking the link we send you
  5. Complete your profile with additional details (optional but recommended)
  6. Start browsing, bidding, or listing immediately!

For sellers, additional verification may be required to list high-value items.

What is KYC verification and why do I need it?

KYC (Know Your Customer) verification is a security requirement for:

  • All sellers listing items over $5,000
  • All buyers purchasing items over $25,000
  • Anyone using wire transfers or large wallet deposits

To complete KYC verification:

  1. Upload a government-issued ID (passport, driver's license)
  2. Provide proof of address (utility bill, bank statement)
  3. Complete a brief video verification call (for high-value transactions)

Verification typically takes 24-48 hours. This process helps prevent fraud and ensures marketplace security.

How do I reset my password?

If you've forgotten your password:

  1. Go to the login page
  2. Click "Forgot Password" below the login form
  3. Enter the email address associated with your account
  4. Check your email for a password reset link (valid for 2 hours)
  5. Click the link and create a new secure password
  6. Log in with your new password

If you don't receive the email within 10 minutes:

  • Check your spam/junk folder
  • Ensure you're checking the correct email address
  • Contact our support team if you still need assistance
What payment methods do you accept?

Noble Cart Hub accepts multiple secure payment methods:

For Buyers:
  • Credit/Debit Cards: Visa, MasterCard, American Express
  • Bank Transfers: Domestic and international wire transfers
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Cryptocurrency: Bitcoin, Ethereum (for select items)
  • Escrow Services: For high-value transactions
For Sellers:
  • Bank Transfers: Direct to your account
  • PayPal: For international sellers
  • Check: For US-based sellers (over $1,000 only)
  • Wire Transfer: For amounts over $10,000
What is the buyer's premium?

The buyer's premium is an additional fee added to the winning bid in auctions:

  • Standard Rate: 5% of the winning bid amount
  • Example: If you win with a $100,000 bid, you pay $105,000 total
  • Purpose: Covers platform costs, authentication, and customer support
  • When Applied: Only to auction purchases, not fixed-price items
  • Display: Clearly shown during bidding and in invoices

The buyer's premium is automatically calculated and included in your total payment.

How secure are transactions on Noble Cart Hub?

Transaction security is our top priority. We employ:

  • Bank-Level Encryption: 256-bit SSL encryption for all data
  • Escrow Services: Funds held securely until both parties are satisfied
  • PCI Compliance: Certified Payment Card Industry Data Security Standard
  • Two-Factor Authentication: Optional for added account security
  • Fraud Monitoring: 24/7 automated systems detect suspicious activity
  • Insurance: Items in transit are insured up to their full value

We never store your full credit card details on our servers. All payments are processed through certified payment gateways.